On the product page  all details of each article can be found.

There you will find information about important features , materials, colors ind prices.
You can enlarge the images with one click to have a closer look or to view multiple images.

From this page, you can save the article to your wihlist by clicking on the heart icon. You can also share it with your friends and add it to your cart.

The sizes are measured longer than usual.

After selecting your desired  size and/or color, click n  » add to cart ».
You can navigate directly to the checkout or continue browsing our website.

Please keep in mind that adding an item to your cart does not mean the item is reserved for you- It can still happen that someone snatches you aaway from the last available piece, so have to act fast!
Note:  You may buy a maximum of five indentical products in the same size and color.

In case of shipping to a personal address, you will be asked ro provide the details of the delivery. If you are a registered costumer , you can also use one of your saved addresses.

You will not be charged for any duties or taxes that you would normally have to pay due to your country’s import regulations: these costs will be fully covered by VESTOZ. You do no have to pay additional fees on delivery or at any other time.

Before confirming the payment , you will be asked to check the details of your order so that we can be sure that you are 100 % satisfied with your selection and have provides all nessecary details.

For more information about the available payment methods , see « Payment ».

We accept payments by bank transfer , Paypal as well as Visa, MasterCard and AmericanExpress credit cards.

We guarantee that every transaction on our website is secure. Payment and delivery data is collected using the most technologically advanced encyption system (TLS), and our online store uses a VeriSign-secured server and ATW certificate for maximum protection.

Return policy only exists in guarantee cases such as processing errors.

Once we have received the return and verfied that all conditions are met , we will arrange the refund and send you an confirmation e-amil.

Duration for receiving the refund on your account depends on the card issuer’s deadlines.

Once we have received your returned products and verified that all conditions (see full return policy) are met, we will confirm by email that your return has been accepted.

 

The refund will be requested within 24 hours and will be made in the same currency for the card used for the order.

 

How long it takes to settle the refund depends on the card issuer’s deadlines and local bank procedures.

We want to make sure that your purchase on our website is optimal. That’s why we made a quick and easy return possible.

 

If you are not completely satisfied with your purchase, you can return any item purchased from our online store within 5 days from the date of delivery.

 

The articles must be in the same condition in which they were delivered, with applied labels and in their original packaging.

 

Products belonging to the same order must be returned in a single package. In addition, returns must be shipped from the same country of delivery as there are no additional processing costs.

 

Please read our full return policy carefully before requesting the returrn.

 

NSTRUCTIONS FOR RETURNS

You must complete the printed return form found on the original delivery note and enclose it with the return. If you can not find the form, you can contact us.

• Your items must be securely packaged, if possible in the original packaging of the order, otherwise in packaging suitable for shipping.
• Use the return label from the original packaging of the order.
• Items must be returned to Swiss Post within 15 days from the delivery date, regardless of which shipping method and which courier were originally used.

 

 

We check and accept your order within 1 to 3 business days from receipt of your return. If the credit has been initiated, we will send you a confirmation email.

 

If you have ordered by cash on delivery, we ask you to provide your bank details to this address info@vestoz.com we will need this information to make the refund:

 

– account owner

– Name of the bank

– IBAN

– SWIFT Code / BIC

– Order number

 

The refund you receive covers both the cost of the returned items and the original shipping cost. For our return service you will be deducted an amount corresponding to the shipping costs of the order. (If you have used free shipping, the return is free.)

 

Note: We can arrange the refund only with the same payment method used for the original purchase. For cash on delivery (if available) the refund will be made by bank transfer.

How long it takes for the refund to appear on your account depends on the method of payment used during the purchase and the local bank procedures.

 

For tracking and insurance reasons, we recommend using the above procedure and courier for returns.

 

However, if you want to choose your own shipping method, please direct your return to the following recipient:

 

VESTOZ

Konstanzerstrasse 60

8274 Tägerwilen

Switzerland

 

If you choose a different courier or other shipping method for the return, you pay all shipping costs and have to pay in advance.

 

VESTOZ will not be liable for any refund or compensation if packages are lost, stolen, improperly handled or damaged during return.

Delivery in 4 to 20 working days depending on manufacturing process.

The shipping costs differ depending on the country of issue.

 

Switzerland 8 CHF

 

EU 15 CHF

 

Rest of World 18 CHF